Office Hours

Have questions? Found a bug? Join us for our thrice-weekly Office Hours sessions where we work with users in real time.

Sessions are usually Monday, Tuesday, and Friday 9:00am-10:30am Pacific.

Please check the 'Next Office Hour' date below for exact details.

Zoom Link

Next Office Hour:
01/13/2025 @ 9:00 AM PST

12/20/2024

This is a great one for people looking for a complete, end to end walkthrough of calibrating a lens with Jetset Cine, shooting a take, and loading it into Blender with a matched scan. We also run into a couple of pitfalls, like running into problems with the optical markers recognizing properly, and show how to work our way around them.

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12/16/2024

Debugging Tentacle sync at 30.00 fps. Verifying Tentacle match via iPhone in front of Jetset.

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12/13/2024

Tracking down interactive calibration problems. Camera motion for solid calibration solves. Unreal Live Render Preview problems and future solutions. Multi-layer post production rendering approaches. Jetset remote control panel and video preview feed.

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12/10/2024

Fixing a shot with incomplete tracking data scan data in SynthEyes. Correcting the sensor width in SynthEyes so the solved focal length more closely resembles the on-set focal length. Adding in simple planes in SynthEyes to project points when the scanned mesh doesn’t reach these areas. Adjusting the recorded camera tracking frames to relocate the camera. Exporting tracking data from SynthEyes for import into Nuke via Autoshot.

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11/18/2024

Take zipping. Unity camera tracking import workflow via the Autoshot Blender export! Transforming the image plane in Unity. Difficulties with both foreground and background objects. Potential solution using projection shaders in Unity. High contrast bluescreen production examples. AI based keying extractions. Printed origin target details.

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11/15/2024

Film noir greenscreen lighting. Ultra fast turnaround shots. Upcoming fixes for timecode based sync. Reading lens focus info. Image plane positioning based on LiDAR. Subpixel tracking refinement with Unreal. Jetset take storage locations. Debugging Unreal Live Link connection and the Save button. Travel routers for reliable IP addresses. Fixing bug where Unreal won’t save after importing a Jetset take.

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11/01/2024

Debugging Jetset Cine calibrations. Checking the GUI map to look for numerical calibration problems. Planned use of sensor presets. Disabling image stabilization on the cine camera. Using Autoshot’s calibration information button to detect problems with info overlays on the cine HDMI feed.

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10/18/2024

Using Jetset for sketch comedy productions. Green screen depth occlusion. Fast editing /compositing in Resolve with the in-phone re-render workflow. Usage of vertical origin markers. Difficulties of integrating Ultimatte into the live workflow. Using 2nd Jetset iPhone as an object tracker for vehicle motions in a driving scene. New 360 cameras that can capture bracketed imagery. Retracking shots where the iPhone got bumped out of alignment

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10/14/2024

Copying project files between machines vs. Autoshot-generated scripts. Using Unreal scene locators parented to the live tracking data to adjust camera angles. Simulated focal length vs. Cine focal length override. Dropping the origin below the scene camera. Need for matching takes via timecode. Evolving on-set protocols without slate.

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09/23/2024

Imported scenes from Unreal to Blender. Adding simple landscapes with the Blender ANT landscape generator. Connecting to Poliigon for good free textures. Pass through details on Accsoon SeeMo Pro. Different rendering behavior in the Composure CG Element vs the normal Cine Camera Actor preview in Unreal. Updating the nVidia Omniverse Connector plugins in Unreal 5.4, and verifying that they are installed in in the Unreal plugins directory.

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09/20/2024

Configuring Unreal to write Cryptomatte IDs into EXR file sequences. Using Cryptomatte rendered EXRs in After Effects to control CG occlusion of live action objects.

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09/17/2024

When real time tracking vs. tracking refinement is needed. Walkthrough with Unreal and After Effects. Overriding scene locators.

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09/16/2024

Finding a correct ZCam ZLog to ACES AP1 transform. Problems finding tracking features in Syntheyes. A potentially fantastic way to combine 8K 360 footage with Jetset Cine to simplify tracking in SynthEyes.

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09/13/2024

Jetset to Blender and After Effects integration. Jetset real time tracking vs. sub-pixel tracking quality.

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09/09/2024

Extensive but unfinished troubleshooting with synchronized rendering and Blackmagic Decklink card. Setting up 3D garbage mattes. Testing Gaussian splats. After Effects workflows.

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08/26/2024

UE5.3 vs 5.4 script behavior for live render preview. Using Jetset for exteriors. Lowering on-set presence. ‘Overnight’ VFX daily generation. Real time tracking inside airplanes. Proximity of cine camera lens to iPhone. Where distortion makes sense in the pipeline. Calibrating anamorphics. Gaussian splats to convey correct lighting in-phone to creatives. New phone hardware for splat rendering. Rendering comps in-engine vs external compositor. Driving greenscreen lighting from live BG render.

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08/27/2024

Debugging yellow reticule problem. A workflow for Canon RAW files before Autoshot can decode them. Media In node fragility with Resolve Fusion. On-set composite visualization workflows. Hybrid small wall/greenscreen workflows. Gaussian splats. Greenscreen depth occlusion settings. Shot templating. Interactive product visualization workflows.

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08/19/2024

Verifying paths on Autoshot Mac. Setting survey points on SynthEyes and solving shots. External SynthEyes experts. Whether or not to solve for distortion. Using Jetset to previsualize stunt sequences. Making ‘shot templates’ to re-create pre-vis shots on set automatically. Using LiDAR scanners to scan a big location and bringing that into Jetset for 1:1 previs sequence planning.

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08/16/2024

Interactive lens calibration. How panning on a tripod breaks lens calibration due to lack of parallax. Good choices for lens calibration objects. Calibration error text on the Mac that doesn’t hurt the calibration.

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08/12/2024

Transferring Jetset Cine solved calibrations between PC and Mac Autoshot. Rendering in Omniverse with the USD export. A clever workaround for handling Canon RAW footage using lightweight mp4 editing proxies. Image planes in C4D. Live on-set previews of the Jetset UI.

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08/09/2024

Rendering Cinema 4D shots in nVidia Omniverse via USD. Modifying the Autoshot pipeline to work with Resolve-generated EXRs. Best practices for editing Jetset Cine shoots. Resolve and Fusion editing and compositing workflow. The utility of tracking in a consistent 3D world. Generating a .csv of Cine source to Jetset take matches. Automatically entering Resolve metadata based on Autoshot take matching. Preferred scene locator alignment. Transferring takes with gigabit Ethernet connection.

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08/06/2024

Debugging USDZ file crashes. Fusion composites. Jetset/Maya pipeline.

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